FAQ

Frequently asked questions about our services.

If you don’t find an answer to your question here, don’t hesitate to reach out to us and we’ll be happy to help!

How often should I have my carpets cleaned?

Manufacturers recommend a professional cleaning every 12 months.
What are some of the benefits of professional carpet cleaning?

Your carpet’s life can be extended just from a routine professional cleaning. Many carpet manufacturers require this when it comes to satisfying the integrity of their warranties. Plus, regular cleanings can restore the original look and luster of your carpet and reduce illness.
Can you remove pet stains and odor?

Absolutely! However, some conditions may require pad replacement and floor treatment in addition to treating and cleaning the carpet.
How long does carpet take to dry after a cleaning?

Approximately 6-8 hours.
What can I do to prepare for a professional carpet cleaning?

We ask that you remove any small items from your furniture like clothing, electronics, plants, and lamps prior to your appointment.
Very few companies can offer this complete service. But we can! We will carefully remove your carpeting to expose the padding that has been ruined. then proceed to replace the padding and re-install your carpet. Finally, we will give your carpet a thorough cleaning and retore its original luster and smell.
How do you clean area rugs?

We clean area rugs using the same hot water extraction method that we use to clean carpets. This cleaning method extracts dirt and allergens from deep within the fibers of your rug and removes them from your home.
How can I maintain my carpet's warranty?

There are three key things to do to maintain your new carpet warranty:

1. Vacuum frequently

2. Clean spills promptly

3. Have yearly professional carpet cleanings
What are the benefits of a truck-mounted carpet cleaning?

Hot water pressure and vacuum power provided by a truck-mounted system provides a deeper clean, sanitizing your carpet and killing the dust mites and bacteria. The equipment we use is well-maintained and cared for by trained technicians with no risk of damage to carpet, over-wetting or improper use of cleaning solutions.